Privacy Policy

At ExamReel, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our examination management services.

1. Information We Collect

We collect information that you provide directly to us when you register for an account, create or participate in exams, or communicate with us. This may include:

• Personal Information: Name, email address, phone number, and institutional affiliation.
• Account Credentials: Usernames and passwords used to access our services.
• Educational Data: Exam questions, answers, grades, and performance analytics.
• Payment Information: Billing address and payment method details (processed securely by our payment providers).

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process transactions and send related information, including confirmations and invoices.
• Send you technical notices, updates, security alerts, and support messages.
• Respond to your comments, questions, and requests.
• Monitor and analyze trends, usage, and activities in connection with our services.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities.

3. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

4. Sharing of Information

We do not share your personal information with third parties except as described in this policy:

• Service Providers: We may share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• Legal Requirements: We may disclose information if we believe disclosure is in accordance with, or required by, any applicable law or legal process.
• Consent: We may share information with your consent or at your direction.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise these rights, please contact us at privacy@examreel.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@examreel.com
• By visiting this page on our website: https://examreel.com/contact